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Online CRM Software

InStream

Online CRM platform with customisable lists for small and medium-sized businesses

  • Lead Segmentation
  • Online
  • Business Hours
  • Documentation
  • +21 more
InStream cover

About InStream

InStream is an online customer relationship management platform for small and medium-sized businesses. Its site is given as instream.io. It is described as a personable system, suited to firms across different market sectors.

Features

  • Customer lists: lets users build as many lists as they need, shaped around their own requirements.
  • Adjustable setup: the system can be fitted to the profile of each company rather than forcing a fixed layout.
  • Relationship tracking: supports businesses that depend on repeat custom and long-term customer relationships.

Who it works with

Small and medium-sized companies from a range of sectors, especially those that build lasting customer relationships instead of focusing only on one-off sales.

Key facts

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Lead Segmentation
  • Online
  • Business Hours
  • Documentation
  • Webinars
  • Live Online
  • Web-Based, Cloud, SaaS
  • Email Response Control
  • Customer Support Tracking
  • Customer Service Analytics
  • Cataloging / Categorization
  • Internal Chat Integration
  • Calendar/Reminder System
  • Android
  • Lead Capture
  • Campaign Management
  • Shared Contacts
  • Sales Pipeline Management
  • Contact Import/Export
  • Lead Management
  • Segmentation
  • Lead Scoring
  • Search
  • Contact Database
  • Search/Filter

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Delivery
SaaS (cloud) evidence sent

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