Cloud-based CRM for small businesses and teams that records every customer contact in one place

InStream
Online CRM platform with customisable lists for small and medium-sized businesses
By InStream.io
- Lead Segmentation
- Online
- Business Hours
- Documentation
- +21 more

TrustList summary
InStream is an online customer relationship management platform for small and medium-sized businesses. Its site is given as instream.io. It is described as a personable system, suited to firms across different market sectors.
Features
- Customer lists: lets users build as many lists as they need, shaped around their own requirements.
- Adjustable setup: the system can be fitted to the profile of each company rather than forcing a fixed layout.
- Relationship tracking: supports businesses that depend on repeat custom and long-term customer relationships.
Who it works with
Small and medium-sized companies from a range of sectors, especially those that build lasting customer relationships instead of focusing only on one-off sales.
Key facts
- Delivery: online platform
- Category: CRM software
Summary written by TrustList from the business's own published information, Oct 2026.
Gallery
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Categories & features
- Lead Segmentation
- Online
- Business Hours
- Documentation
- Webinars
- Live Online
- Web-Based, Cloud, SaaS
- Email Response Control
- Customer Support Tracking
- Customer Service Analytics
- Cataloging / Categorization
- Internal Chat Integration
- Calendar/Reminder System
- Android
- Lead Capture
- Campaign Management
- Shared Contacts
- Sales Pipeline Management
- Contact Import/Export
- Lead Management
- Segmentation
- Lead Scoring
- Search
- Contact Database
- Search/Filter
Rankings
InStream is ranked on 1 TrustList ranking at #36.
Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. InStream has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.
Lead scoring software · 1 ranking
- #36of 74Lead scoring software
It is one of 4 here listing contact Import/Export and shared contacts.
Of the top 59 here, 35 also cover segmentation and 26 also cover email marketing.
Behind icomplete CRM, ahead of IBM Marketing Cloud.
As of 2026-11-05. Organic ranks only; sponsored placements are never ranks. How TrustList ranks
What the business tells TrustList
- Delivery
- SaaS (cloud) evidence sent
Request a demo or quote from InStream
Reviews
Questions & answers
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