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Online CRM Software

icomplete CRM

Cloud-based CRM for small businesses and teams that records every customer contact in one place

By icomplete

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  • Cataloging / Categorization
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • +26 more
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TrustList summary

icomplete CRM is a cloud-based customer relationship management system aimed at small businesses and teams. It keeps a single record for each customer, client or partner, so staff can see who said what to whom and when.

What icomplete CRM does

  • Contact records: stores every form of communication against the person it relates to, updated in real time.
  • Web-form lead feed: captures enquiries from a website enquiry form straight into the system.
  • Email integration: links email conversations to contact records.
  • Marketing tools: sends SMS and email campaigns and direct mail.
  • Calls and faxes: logs calls and electronic faxes alongside other messages.

Who it works with

The product is designed for small businesses and small teams that want a simple way to track and market to customers, clients or partners.

Key facts

  • Delivery: cloud-based
  • Devices: PC, Mac, mobile and tablet

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Cataloging / Categorization
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • Documentation
  • Webinars
  • Live Online
  • In Person
  • iPhone / iPad
  • Web-Based, Cloud, SaaS
  • Installed - Windows
  • Installed - Mac
  • Email Response Control
  • Customer Support Tracking
  • Customer Service Analytics
  • Android
  • Knowledge Management
  • Marketing Automation Integration
  • Internal Chat Integration
  • Document Storage
  • Calendar/Reminder System
  • Social Media Integration
  • Territory Management
  • Quotes/Proposals
  • Email Marketing
  • Segmentation
  • Lead Scoring
  • Self Service Portal
  • Search
  • Task Management

Rankings

icomplete CRM is ranked on 2 TrustList rankings: #33 on 1 and #35 on 1, across 2 categories.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. icomplete CRM has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Document storage software · 1 ranking

Lead scoring software · 1 ranking

  • #35of 74
    Lead scoring software

    It is one of 5 here listing cataloging / categorization and customer service analytics.

    Of the top 59 here, 35 also cover segmentation and 26 also cover email marketing.

    Behind BrandBot, ahead of InStream.

As of 2026-11-04. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

What the business tells TrustList

Delivery
SaaS (cloud) evidence sent

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