Introducing Zonka 2 0 - Innovative & Easiest CX Management & Analytics Platform Read all about it ➝

• The Ultimate NPS Guide
• Software Core Product Net Promoter Score Measure Customer Loyalty & Brand Perception Offline Surveys Gather feedback and run surveys online Customer Satisfaction Measure Customer Satisfaction & Customer Experience Employee Feedback Capture Employee Feedback & Sentiment Survey Software Conduct different surveys and access real-time analytics Survey App iPad Surveys Android Surveys Kiosk Surveys Mobile Forms Online Surveys Email Surveys SMS Surveys Website Feedback
• Core Product Net Promoter Score Measure Customer Loyalty & Brand Perception Offline Surveys Gather feedback and run surveys online Customer Satisfaction Measure Customer Satisfaction & Customer Experience Employee Feedback Capture Employee Feedback & Sentiment Survey Software Conduct different surveys and access real-time analytics
• Net Promoter Score Measure Customer Loyalty & Brand Perception
• Offline Surveys Gather feedback and run surveys online
• Customer Satisfaction Measure Customer Satisfaction & Customer Experience *Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to .

• Employee Feedback Capture Employee Feedback & Sentiment
• Survey Software Conduct different surveys and access real-time analytics
• Survey App iPad Surveys Android Surveys Kiosk Surveys Mobile Forms
• Online Surveys Email Surveys SMS Surveys Website Feedback
• Features Creating Surveys Multilingual Surveys Collecting Feedback Closing Feedback Loop Reporting & Analytics NPS Dashboard & Reporting Alerts & Notifications Multiple Locations & Chains Offline Device Tracking APIs, Webhooks & Integrations
• Creating Surveys Multilingual Surveys Collecting Feedback Closing Feedback Loop Reporting & Analytics NPS Dashboard & Reporting Alerts & Notifications Multiple Locations & Chains Offline Device Tracking APIs, Webhooks & Integrations
• NPS Dashboard & Reporting
• Multiple Locations & Chains
• APIs, Webhooks & Integrations
• Solutions Verticals Healthcare Education Retail Financial Restaurants Hotels Use Cases Customer Satisfaction Patient Satisfaction Employee Satisfaction Net Promoter Score Website Surveys Lead Capture
• Verticals Healthcare Education Retail Financial Restaurants Hotels
• Use Cases Customer Satisfaction Patient Satisfaction Employee Satisfaction Net Promoter Score Website Surveys Lead Capture
• Resources Feedback Form Templates Integrations The Ultimate NPS Guide Survey Tips and Tricks Blog and Insights Survey Guides Help Documentation API Documentation Customers
• Feedback Form Templates Integrations The Ultimate NPS Guide Survey Tips and Tricks Blog and Insights Survey Guides Help Documentation API Documentation Customers
• Survey Tips and Tricks

Customer Satisfaction

Software & Survey Tool Easiest way to collect feedback from customers and employees with stunning CSAT, CES & NPS Surveys

Sign up now for free and start taking customer feedback in minutes!

• Measure NPS, CES, CSAT
• Collect via Offline, Email, SMS, Web
• CX Automation & Integrations
• Close the Feedback Loop
• Actionable Reports & Insights

Omni-Channel Experience Management Platform

Helping growing companies design and implement delightful experiences at lightening speed Capture feedback and collect data with customized Surveys & Feedback Forms

Run surveys on iOS and Android Devices Get feedback without WiFi, on the go

Measure and Improve Customer Loyalty with NPS Surveys Get NPS insights & drive growth

Track Customer Experience and Satisfaction with CSAT Surveys Improve Customer Experiences