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NPS Software

ClearlyRated

Client experience platform for B2B service firms in accounting, legal, staffing and construction

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About ClearlyRated

ClearlyRated provides a client experience platform for business-to-business service firms. It helps them measure client satisfaction, spot accounts at risk of leaving and act on what clients say.

Features

  • Feedback surveys: gather client opinions throughout the year, with templates for client and talent surveys.
  • Real-time dashboards and alerts: see responses as they arrive and respond early to problems.
  • Action workflows: route feedback to the people who can fix it.
  • CX Maturity Model: a self-assessment and roadmap for improving client experience practices.
  • Awards programmes: industry-specific recognition for firms.

Clients

Architecture, engineering and construction firms, plus accounting, staffing and legal firms. The company says these firms have long client relationships and complex projects.

Key facts

  • Volume: the site cites 7 million verified customer ratings logged for B2B service firms
  • Use cases: retention, growth and operational improvement

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

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