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NPS Software

Wootric

Customer feedback platform with NPS, CSAT and effort-score surveys and integrations for support and sales tools

About Wootric

Wootric is a customer feedback management product built around short in-product surveys. The vendor describes a consultative approach to setting up a voice-of-customer programme that can grow over time.

What Wootric offers

  • Microsurveys — Net Promoter Score, CSAT and Customer Effort Score questions.
  • Text and sentiment analysis — read what comments say rather than just the scores.
  • Dashboards and reporting — views designed for executives.
  • Integrations — Salesforce, Zendesk, Slack, Intercom and HubSpot, used to trigger surveys or act on responses.

Who it works with

Companies that want a structured programme for gathering and acting on customer opinion.

Key facts

  • Metrics: NPS, CSAT, CES
  • Integrations: Salesforce, Zendesk, Slack, Intercom, HubSpot

Profile written by TrustList from the business's own published information, Oct 2026.

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