Flipside BMS

Flipside BMS helps organisations plan, build and adopt Salesforce systems. Operating from Fort Lauderdale, Florida, as the trading name of Flipside Business Management Solutions, LLC, it pairs technical configuration with work on how staff take up a new CRM.

What Flipside BMS offers

• Business analysis — reviewing processes, strategic planning and process improvement before a system is built.
• Salesforce configuration — design and set-up covering Sales Cloud, Experience Cloud and Service Cloud.
• Project and change management — running rollouts and supporting staff through the switch.
• Organisational development — wider CRM consulting and advice on structure.

Who it works with

The firm serves private companies, public bodies and education organisations. Federal government work is a large part of its record, with DC Health, the USDA, the Postal Service and Air Force units named among agencies it has supported. It publishes its UEI and CAGE codes for federal buyers.

Key facts

• Based in: Fort Lauderdale, Florida, US
• Salesforce status: registered consulting partner, listed on AppExchange
• Certifications: Scrum Alliance and Prosci
• Hours: weekday office hours, with weekend appointments on request