First Focus IT

First Focus IT is a managed IT services company with offices in Botany, Melbourne, Brisbane, Bentley, Adelaide, Hobart, Wollongong and Newcastle, plus Auckland and Ortigas. It handles day-to-day support as well as planning, security and infrastructure projects, and it has won several industry awards.

Products and services

• IT support: support plans, a service desk and field engineers.
• Virtual CIO: IT strategy, business continuity planning and digital transformation advice.
• Security: security plans, cyber risk assessments and staff cyber training.
• Cloud: private and public cloud, with backup and disaster recovery.
• Unified communications: Mitel, RingCentral, Microsoft Teams Calling and Zoom Phone.
• Professional services: infrastructure projects, IT consulting, connectivity such as SD-WAN and MPLS, and IT staffing.

Clients

Organisations that want an outside partner to run and plan their IT, from end-user devices to Microsoft 365, SharePoint and Power BI.

Key facts

• Offices: ten locations, including Auckland and Ortigas
• Recognition: multiple industry awards