iCT Group Australia

Australian-owned and operated, iCT Group Australia is a Sydney-based firm working in information and communication technology. Its work reaches businesses of every size and across many industries, and it describes its role as a partner that helps a business keep pace with technology that changes quickly.

Bespoke ICT solutions for changing operations

The firm says it builds tailored ICT services for companies whose work is being reshaped by change. It describes its approach as reviewing a client's data, recommending the services that match it, and helping staff adjust when systems change. The company works with companies of every size and across various industries, and it presents its team as strategists, innovators and leaders in information and communication technology.

Cloud-managed services and network security

Cloud-managed services cover cloud solutions and network security, which the company presents as a way to reduce the risks that come with moving away from on-site systems. Its SD-WAN service, which means software-defined wide area networking, is offered to simplify complicated networks that depend on individual devices and to speed up the set-up of new sites.

Microsoft 365 communications in one place

Through its Microsoft 365 service, the firm consolidates a client's messaging and collaboration tools in the cloud. The work includes support for the apps and desktops that staff use, so that email, documents and communication tools are managed from one place rather than as separate systems.

Support, maintenance and mobile services

The company provides regular support and maintenance for the systems it delivers, so that a client's technology keeps running after installation. Its mobile services help businesses handle mobile communications, which is part of its wider aim of letting clients focus on their core work while technology is looked after for them.

Its own products

The company has three products of its own. Jeeves Plus is a multilingual messaging platform. DULL is a secure private network for business-to-business use. Duress is a lone worker safety solution, designed to help organisations look after staff who work alone. The firm presents these products as a way to meet needs that off-the-shelf services do not cover.

A partner network and industry experts

The firm's site highlights a wide range of technology partners and a team of industry experts. It frames the company's history as part of its claim to deliver the most advanced technologies to its clients, and it asks prospective clients to get in touch to discuss what their business needs.

iCT Group Australia is an Australian-owned and operated information and communication technology company based in Sydney. It designs custom ICT services for businesses of varying size and in many industries. The firm reviews a client's data, recommends services to match, and helps staff adjust when systems change.

Products and services

• Cloud-managed services: cloud solutions and network security intended to reduce the risks of moving away from on-site systems.
• SD-WAN: software-defined wide area networking to simplify complicated, device-centred networks and speed up new site set-up.
• Microsoft 365 communications: brings a company's communications together on the cloud, with support for apps and desktops.
• Support and maintenance: regular upkeep and help for the systems it delivers.
• Mobile services: help with handling mobile communications.
• Own products: a multilingual messaging platform, a secure private B2B network and a lone-worker safety tool.

Customers and markets

Companies of all sizes across a range of industries.

Key facts

• Based in: Sydney, Australia
• Ownership: Australian owned and operated