Front Desk

Front Desk is the property management tool from Hotel Link, a technology supplier for hotels and property owners worldwide. It connects directly to the Hotel Link booking platform, so reception staff work from one dashboard.

What Front Desk offers

• Colour-coded room status: shows the state of each room at a glance.
• Drag-and-drop updates: lets staff move bookings quickly.
• Guest booking details: gives access to reservations, rates and occupancy figures.
• Housekeeping management: tracks cleaning work for rooms.
• Guest messaging: sends messages before and after arrival.
• In-house extras: staff can set up additional services to sell to guests.

Who it serves

Hoteliers and property owners. Hotel Link also supplies a channel manager, a payments product and digital marketing services, and says it connects properties to online travel agencies and global distribution systems. Support comes by helpline, email and live chat.

Key facts

• Part of: the Hotel Link suite of hotel management and distribution tools
• Support: helpline, email and live chat