Assd PMS

Hostels and hotels have different habits, and ASSD built its property management system to cope with both. Hospitality Cloud 3.0 is the web-based suite from ASSD, a German company that says it has more than thirty years of experience in hospitality and programming. The property management module, ASSD PMS, is the part that runs the front and back office, and it can be used from desktops and mobile devices.

Running the property day to day

The system allocates rooms and selects rates automatically, supports yield management and can split invoices quickly. Managers can watch their daily average rate against last year's figure and against a competitor's current rate. Beds and rooms can be booked in the same system, and the setup can be adjusted to suit a particular hotel or hostel. A daily overview can be emailed automatically, and individual dashboards are available.

Groups and digital check-in

The company puts weight on group bookings, from the booking process to check-in, and customers from hostel chains and youth hostel associations are named on its site as users. Guests can check in online before they arrive and receive a mobile room key, register on a tablet in the lobby, or generate a key card themselves at a terminal. Groups can be checked in through an Excel upload, and extras can be sold during the process.

The wider suite

Around the PMS the company lists a web booking engine for taking direct reservations without commission, a channel manager that synchronises rates, availability and restrictions with each booking channel, and a business intelligence tool with forecasting and filters. It also mentions e-invoicing in the ZUGFeRD format, participation as a Google partner for hotel listings and a simplified front desk interface.

Compliance and connections

ASSD states that the software meets GDPR and fiscal law requirements and is PSD2 compliant, and that it offers many integrations and interfaces to other systems. Integrated payment systems handle bookings made online and at the desk, and a training channel on YouTube supports new users.

Assd PMS is the property management module of the ASSD Hospitality Cloud 3.0, a web-based system for hotels and hostels. It is made by a company that says it has more than 30 years of experience in hospitality and programming. Staff can reach it from desktop and mobile devices.

Main features

• Property management: front and back office work, with automatic room allocation, rate selection, yield management and invoice splitting.
• Web booking system: lets a property take direct bookings through its own website, including group and family stays.
• Web and group check-in: guests check in before arrival, with mobile room keys, extras and registration forms; groups can be uploaded from Excel.
• Channel manager: keeps rates, availability and restrictions in step across booking channels.
• Business intelligence: reports and analysis built from booking data.
• E-invoicing: supports the ZUGFeRD format; the vendor also lists Google Hotel Center partnership.

Who it works with

Hotels and hostels, including hostel associations and hotel groups. Named customers include YHA England and Wales and the German Youth Hostel Association.

Key facts

• Experience: more than 30 years in hospitality and programming
• Delivery: web-based, usable on mobile devices
• Guest registration: web check-in or tablet in the lobby