
Gist
Help Desk Software
About Gist
Capture and automatically act on valuable customer insights
Leverage your customer data to personalize every interaction
Orchestrate multi-channel lifecycle campaigns with ease
Autotrack clicks, form submissions, page views, and more
Keep your sales team on track with deal pipeline
Grow your lists, drive sales, upsell, cross-sell & more
Schedule meetings faster and forget the back-and-forth emails
Use iOS and Android apps to talk to customers almost anywhere
A better customer experience across support, marketing, and sales
Finally, a CRM platform that connects with customers through personalised conversations to build trust and grow revenue
Free for 2 users
No credit card required
Join more than 15,000 businesses using Gist to delight their customers
One place, not all over the place.
By bringing your company’s communication with your leads and customers in one place, Gist lets your entire team rally around a single app for day to day work
One tool to learn
One place to check for notifications
No more constant switching between email marketing, social and other chat apps
This allows for a smoother handoff between Marketing, Sales & Services, and a more delightful experience for your customers
Convert more website visitors to qualified leads and customers with ABM, forms, chatbots, and automated meeting scheduling
Engage across every touchpoint
Drive activation and engagement with email and in-product campaigns such as chat, post, tours, and surveys
Support customers at scale
Provide personalized help at scale with a collaborative inbox, automation, and self-service support
Create visually stunning popup forms that are optimized for the highest conversion rates to generate leads, drive sales, survey visitors and more
Drive growth with targeted messages
Increase sales, onboard new users, and grow faster with powerful messages that deliver
Engage with personalized multi-channel messages and automate actions like lead assignment - speak to customers like you know them
Deliver support at scale
Add the Messenger to your product, app, or website to build ongoing engagement with your customers and foster long-lasting relationships
Launch customize bots without code
Speed up customer resolutions, qualify leads, and grow your pipeline with Custom Bots
Offer instant answers to FAQs
Set up a centralized help center so your customers can find answers and other important info when they need it
Categories & features
- Automated Routing
- 24/7 (Live Rep)
- Documentation
- Webinars
- Live Online
- Web-Based, Cloud, SaaS
- Multi-Channel Communication
- Macros/Templated Responses
- Email Integration
- Reporting/Analytics
- Alerts / Escalation
- Workflow Configuration
- Ticket Management
- Knowledge Base Management
- Social Media Integration
- Real-time Chat
- Customizable Branding
- Interaction Tracking
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