Omnichat raises $10m Series A to sell AI agents for chat commerce

Omnichat raises $10m Series A to sell AI agents for chat commerce

10 November 2026: Omnichat says it has raised US$10 million in a Series A led by Openspace Capital, with Darwin Ventures and Acorn Pacific Ventures taking part, to move its messaging software from handling conversations to selling through AI agents. The money goes on its agent platform, research and expansion beyond Asia Pacific.

Not yet independently verified. The round is stated in Omnichat's own post of 27 October and we did not see a post from an investor. We will update this when it can be confirmed, and remove this note.

Four agents inside the chat window

The product is Omni AI Agents, launched this year. A marketing agent builds customer segments and messaging campaigns from one prompt. A sales agent recommends products and closes orders inside the conversation, and a customer service agent answers enquiries around the clock. The fourth, OmniClaw, acts as an analyst, reporting on customer behaviour, chat trends and revenue attributed to individual stores.

Channels are where the company differs from a website chatbot vendor. It works across WhatsApp, LINE, Facebook Messenger, Instagram, WeChat, KakaoTalk and TikTok. "This Series A marks an important step as we transition from conversational commerce to AI-driven commerce," said Alan Chan, its founder and chief executive.

What the company claims so far

Omnichat states its own traction in three figures. About 300 brands took up OmniClaw within two months of its June launch. The number of brands using the marketing agent tripled over the same period. It also says it has helped 5,000 clients generate more than US$100 million in revenue, a figure that describes sales through its customers rather than income of its own, and which the announcement does not break down.

Named customers include Dyson, FILA, Watsons, L'OCCITANE, VF Corporation, SMCP and Mead Johnson, a list weighted toward consumer brands with large retail networks. Omnichat says it attributes revenue back to the conversation, including purchases completed in physical stores, which is the claim that matters most to retailers of that kind. Its offices are in Hong Kong, Taipei, Singapore and Kuala Lumpur, according to its own site.

Investors and where the money goes

Openspace Capital led, with Darwin Ventures and Acorn Pacific Ventures alongside it. Omnichat says the capital will scale its agentic platform, deepen research on the Omni AI Agents and carry the business into markets beyond its Asia Pacific base. The announcement gives neither a valuation nor a split between those aims, and no earlier funding is described in it.

Selling autonomy inside a chat also shifts questions onto the buyer. A sales agent that closes an order in WhatsApp has to respect consent rules for marketing messages in each market, and the platform's own messaging policies, and the announcement says nothing about how those are handled.

Where it sits in our catalogue

We have no listing for Omnichat yet. Our live chat software category lists 12 products and our marketing automation software category lists 8.

Company profile on TrustList: Omnichat

Sources

• Omnichat: Omnichat raises US$10M Series A, 27 October 2026