Brain & Code

Putting strategy ahead of design and code is the stated principle at Brain & Code, a web and ecommerce agency in Vancouver that works with Canadian and American organizations. The agency says it wants to clarify a problem, shape the strategy and then build the digital system, with web strategy, systems and delivery all under one roof. It reports a 5.0 star rating on Clutch and Google, which is its own figure.

Online stores on Adobe Commerce, Magento and Shopify

Ecommerce is the agency's longest-standing specialty. It builds business-to-business and business-to-consumer stores on Adobe Commerce (Magento) and on Shopify or Shopify Plus, with smarter buying experiences, integrations and ongoing optimization. Its process runs from identifying users and the features worth building, through UX and UI wireframing and design, to development and quality assurance testing before launch. After launch the team offers technical support, maintenance, security patches and version upgrades, and its blog has covered platform releases and scaling B2B stores on Shopify Plus.

One project it highlights is a North American store for a large taste and nutrition company, built so business customers could order more easily and manage orders themselves. Another case on its site is a printed merchandise company.

Websites and the systems behind them

Its custom website design work targets sites that are easier to use and manage and better aligned with business, accessibility and service goals. A public library in the region appears among its clients.

The systems and integrations side connects tools and workflows to reduce manual work, including CRM, ERP, point of sale and payment integrations.

Partnership and recognition

The agency invites clients to become what it calls Braintrust partners, a long-term relationship in which it says it looks out for the client's interests. In 2022 the review site The Manifest named it among the most reviewed UX design agencies in Vancouver.