Kcloud Technologies

Salesforce sits at the center of the work done by Kcloud Technologies, a consultancy that sets up, customizes and extends Salesforce systems for organizations. Its smaller practices cover Amazon Web Services, Microsoft Azure, data and analytics, and digital marketing. The firm calls itself a global Salesforce and AI innovation company, lists ISO 9001 and ISO 27001 among its certifications, and by its own account is HIPAA compliant.

Salesforce implementation and customization

The Salesforce practice covers implementation on the sales, service, marketing, health, financial services and commerce platforms. Alongside new setups, the firm customizes existing systems, moves organizations from Salesforce Classic to the Lightning interface, and builds connections with MuleSoft. Its Pardot and CPQ work covers marketing automation and the quoting and pricing side of sales. Custom apps are built for the AppExchange marketplace, and the firm can supply Salesforce developers to a client's own team on a short- or long-term basis.

Two products: a quoting tool and a mass-update tool

Two products carry the Kcloud name. Ventas SMS CPQ Solution is a configure, price and quote tool, and Kcloud Mass Actions changes many Salesforce records in one operation. The firm also publishes comparison pages for competing CPQ and SMS products, which indicates the market it sees its tools competing in.

AWS, Azure and DevOps consulting

Beyond Salesforce, the firm offers cloud consulting on AWS and Azure. That work covers moving existing systems to the cloud and setting up new environments, with the aim of running the business's software smoothly once it is there. Its DevOps offer joins development and operations so that software is released faster and tested more thoroughly, with automation for workflows and for team collaboration.

Tableau dashboards and digital services

The data practice builds dashboards and reports in Tableau, turning raw figures into views that track performance and show trends. Kcloud also supplies graphics, video and website work, including search engine optimization and social media, which it sells alongside the systems work to the same client base.

Industries the firm lists

Industry pages cover healthcare, finance, real estate, nonprofits and education, and the firm lists manufacturing, government, media and retail among the sectors it has worked in. Its healthcare material is the most detailed: it says Salesforce Health Cloud work can keep patients, payers and care providers connected, and that providers themselves gain from better shared records.

Kcloud's offer is aimed at enterprises and mid-sized firms that need a partner for both build and ongoing support. Its stated approach is to design, implement and scale Salesforce platforms with a focus on performance, security and reliability, supported by data-driven cloud work.