IT Accuracy

Managed IT, cybersecurity and cloud services for businesses in Los Angeles and Southern California are the specialty of IT Accuracy, which was founded by experienced IT engineers and says it supports organizations nationwide as well. Its pages promise seven-day, around-the-clock support.

Help desk and day-to-day support

The company has built its help desk for fast triage and first-call resolution, and uses a ticketing and tracking system so that requests are handled in an orderly way. Services listed include desktop and server support, server management, VoIP phone service, backup and disaster recovery, and 24/7 management and monitoring.

Security layers

Protection is described in several parts. Antivirus and web filtering block many attacks before they reach systems, and a full site survey of the network produces an action plan with recommended changes and upgrades to reduce security risks. Cloud-based firewalls with unified threat management guard the main point of entry. Email filtering and encryption defend against malware, spoofing and phishing, and real-time backups protect against major data loss. File servers and sharing are set up with correct permissions, whether on Microsoft Server or through cloud tools such as Dropbox or SharePoint.

Cloud as a service

IT Accuracy offers desktop as a service, software as a service and infrastructure as a service. The desktop option outsources infrastructure to a data center with global redundancy for immediate disaster recovery, cutting up-front hardware costs and removing the need to upgrade later.

Consulting and projects

Beyond support, the firm takes on network assessments, cloud migrations, IT security services and penetration testing, aiming for technology strategies that fit the client's goals. Its client examples on the current site include multi-location businesses in hospitality and retail, where it handles networking, guest WiFi, point-of-sale and remote management across sites.