GAM Tech

Managed IT and cybersecurity for Canadian firms

GAM Tech describes itself as a managed IT and cybersecurity provider for small and mid-sized businesses across Canada, working since 2012 from eight offices. Its managed service works as an outsourced IT department on subscription, with an always-open help desk, ongoing monitoring, regular patching and a dedicated account contact for each client. The company says every plan includes round-the-clock support and a commitment to respond to calls within five minutes, which it presents as one of the most concrete promises in its service.

Plans, tiers and what each includes

Services are sold in Silver, Gold and Platinum plans. The company says Gold and Platinum plans add vCIO strategic reviews, technology roadmapping and compliance support, and that they carry what it calls a breach recovery guarantee. Its site says professional services on most IT projects are included in the subscription rather than charged separately. It also says it uses shorter agreements to earn clients' business, rather than binding them into long contracts.

Layered security and backup

The security stack is described as layered: endpoint detection and response, managed detection around the clock, extended detection across domains, and identity threat detection. The company adds multi-factor authentication, email filtering that it says blocks more than 99 percent of phishing, and quarterly security awareness training. Its backup service uses immutable off-site copies with tested restore procedures and written recovery plans, and it reports that its controls are covered by SOC 2 certification.

Compliance, Microsoft 365 and infrastructure

The firm lists support for privacy and security frameworks used in Canada and elsewhere, including PIPEDA, HIPAA, PCI-DSS, NIST CSF, ISO 27001 and Quebec's Law 25. It also manages Microsoft 365 and Azure, covering migration, identity with conditional access, and hardware supplied as a monthly service. Firewall management, network segmentation, secure Wi-Fi and VPN are part of the infrastructure offer.

Recognition and workplace accreditation

The site reports a ranking of 97th globally on the 2026 MSP 501 list and a place in a Canadian top-50 managed IT list, along with Great Place to Work certification and a B Corporation certification. These are the company's own citations of outside lists and accreditations, and they are presented on its site as evidence of how it operates.