CAVU Global

CAVU Global builds conversational AI and sells R.H.E.A., an agentic AI assistant presented as a digital person that talks with customers in real time. Alongside the product, the company provides professional services and consulting on generative AI.

What CAVU Global offers

• R.H.E.A. assistant — an AI agent that handles customer conversations by voice, text and chat, and can make outbound calls before handing over to staff.
• Live analytics — dashboards showing sentiment, engagement, transcripts and alerts for live and past calls.
• Agent support — real-time transcription and escalation warnings for sales, marketing and customer success staff.
• No-code builder — a four-step tool for creating and training custom digital people for different job roles.
• GenAI services — building, supplying and advising on generative AI projects, with a rapid assessment offered to companies.

Who it works with

The product targets B2C and B2B companies that want to improve customer interactions; one quoted user is an insurance business.

Key facts

• Main product: R.H.E.A.
• Channels: voice, text, chat and web
• Customisation: the assistant can be branded and renamed by each client