BroadMAX Networks

Managed IT and connectivity for South Florida

BroadMAX Networks is a managed service provider and internet provider in Florida, serving businesses in Ocala and Marion County as well as long-standing clients in South Florida. The company says it has worked in the region for more than twenty years, and it describes itself as a complete technology solution provider that explains IT in plain English. It also helps households with their home technology.

Managed IT and 24/7 monitoring

The managed IT service covers networks, computers and devices for small and medium-sized firms and larger companies. The network is monitored around the clock, and the company says most repairs are carried out remotely. The firm says clients reach a technician quickly, and it offers a satisfaction guarantee under which unsatisfactory work is put right at no further cost to the client.

Cybersecurity, backup and cloud

Security work includes network security assessments to check for weaknesses, vulnerability review, data recovery and backup, and cloud services. The firm also handles Office 365 and cloud migrations, and it helps clients collaborate over internet and intranet tools in their offices.

Phones, networks and connectivity

Business phone systems based on voice over internet protocol are part of the offer, along with video conferencing, office Wi-Fi, network design and cabling. The firm also supplies a wireless internet connection suited to a client's needs, and it offers colocation, which houses a client's server racks in secure off-site space.

Surveillance and access control

Security cameras, access control and door entry systems are installed and managed, alongside remote helpdesk support and help with procurement.

Home technology

For households the firm provides Wi-Fi set-up and fixes for dead spots, security and doorbell cameras, smart home set-up and troubleshooting, computer repair and virus removal, printer and network help, and support for home offices. Its guiding aim is to explain technology in plain language so that clients understand their options.