Capstone Works, Inc.

Capstone Works, Inc. is a managed IT services company working out of Cedar Park, near Austin in Texas. It takes over day-to-day IT support for local firms, typically teams of 25 people or more, and pairs that support with security, cloud and infrastructure work.

Services

• Managed IT and help desk: outsourced or co-managed IT, remote monitoring and maintenance, and round-the-clock help desk calls answered by technicians in the region.
• Cybersecurity: network security, threat management, content filtering, spam protection, email encryption and staff security awareness training with phishing tests.
• Cloud services: hosted Exchange, servers and desktops, cloud backup and file sharing, plus work on Microsoft Azure and Amazon Web Services.
• Microsoft software: Office 365, SharePoint intranet sites, SQL Server and identity management.
• Business continuity: backup planning and disaster recovery delivered as a service.
• Hardware and communications: cabling, printer and copier support, VoIP phones and mobile device management.

Customers and markets

The firm focuses on Austin-area businesses and lists sector support for healthcare, law, manufacturing, retail, accountancy, architecture and engineering practices.

Key facts

• Based in: Cedar Park, Texas, USA
• Service area: Austin, Texas
• Client size: teams of 25 staff or more
• Other: official Dell dealer; member of the Microsoft Partner Network