Business Information Solutions, Inc.

Business Information Solutions, Inc., called BIS, is a managed IT services provider that supports small and mid-sized organizations in the southern United States. Its offices serve Mobile, Daphne, Foley, Dothan and Montgomery in Alabama, Pensacola in Florida and Biloxi in Mississippi. The founders say they started it to make business easier, after seeing companies that were not getting full value from their technology and struggled with unreliable support.

One plan, five services

BIS brings its main services together in a program called AccelerateIT. It combines day-to-day IT handled proactively so problems are prevented, cybersecurity, Microsoft 365, compliance and AI services. The idea, as the firm presents it, is to remove the juggling of several vendors and the constant firefighting that pulls attention from the business.

Managed support and security

Support starts with round-the-clock monitoring of the network and access to a large team of engineers, plus after-hours maintenance so work is not interrupted. Its security operations team offers enterprise-level managed cybersecurity to smaller companies, aimed at ransomware and other attacks. Compliance work follows the standards of NIST, CMMC, PCI, HIPAA, NERC and FERC, which suits clients with regulated data.

Tailored by industry

Healthcare practices get engineers focused on HIPAA and PCI compliance. Financial firms are helped to build a data loss prevention strategy and to meet the demands of broker dealers and clearing houses, given that the sector is among the most targeted after healthcare. Schools can have support that protects the private information of staff and students, and corporate teams get IT roadmaps of the kind a large organization would have.

Cloud, marketing and how it works with clients

The firm sets up secure remote access to Microsoft 365 and cloud platforms for mobile workforces. A marketing arm builds websites, digital marketing and SEO. Clients are given a client concierge for service issues, regular meetings with the firm's CEO to review plans and projects, and no contract with flat-rate pricing. It starts with a consultation, a non-intrusive baseline evaluation and a technology roadmap, offers a free second-opinion risk assessment, and says more than 600 businesses rely on it.