BizCare, Inc.

BizCare, Inc. provides IT consulting, computer support and network services to businesses around Berkeley, Oakland and Orinda in California. Since 2009 it has looked after small firms' technology under a flat fee that covers on-site visits, after-hours emergencies and upgrades. It aims to answer support calls immediately and have an engineer on site within two hours.

Products and services

• Managed IT support: remote monitoring and maintenance with a help desk that answers promptly.
• Cybersecurity: protection against phishing and breaches, including email security assessments.
• Compliance: help with rules such as the FTC Safeguards Rule.
• Cloud migration: moving systems to the cloud.
• Business integration: connecting line-of-business applications and holding quarterly business reviews.
• Call centre services: support for firms considering a call centre.

Clients

BizCare serves small businesses and distributed branch offices, and now concentrates on owners and managers of mixed property portfolios, including smart-building systems.

Key facts

• Based in: Berkeley, Oakland and Orinda, California
• Founded: 2009
• Values: Care, Leadership, Accountability, Service and Speed