AhelioTech LTD

AhelioTech provides managed IT, cybersecurity and business phone and internet service to companies around Columbus and Cincinnati, Ohio. Since it teamed up with ValTech Communications, which holds an Ohio carrier license, the firm says one team looks after a client's network, phones and security, on infrastructure it owns and runs itself.

One team for network, phones and security

Because AhelioTech runs its own soft switches and network through ValTech, voice, data and security sit with one provider. The firm says that when a problem appears where systems meet, there is no separate carrier to chase, and that it sees faults before a client calls. The site gives one example: a company whose previous provider replaced a firewall, a switch and an internet circuit in pursuit of a single flapping port, which the firm says it found and fixed itself.

Managed IT and cybersecurity

Managed services include monitoring and support, a technical help desk and IT consulting, sold on a flat rate with no long-term contracts. Cybersecurity work is backed by three CISSP-certified staff, Fortinet-certified engineers and a partnership with Arctic Wolf. The site also says the firm has expertise in Ohio House Bill 96 compliance.

Voice, internet and the carrier

Business voice products include VoIP phone systems, business telephone systems, virtual fax and audio and video conferencing, plus internet services and mobile business solutions. ValTech is licensed as a competitive local exchange carrier, overseen by the Public Utilities Commission of Ohio, and it runs its own voice and connectivity network. The site also notes AT&T Solution Provider status and E-rate experience for schools.

Infrastructure, continuity and web services

Infrastructure work covers server support, server virtualization, VMware support, virtual desktops and cloud computing, with network cabling and office relocation. Continuity work covers backup appliances, disaster and data recovery and colocation in a data center. Web services include design, hosting, maintenance, migration, SEO, email marketing and SSL certificates, and application work covers data management, document management and graphical reporting.

Credentials and industries served

The company says it has operated in managed IT for twenty years and serves more than 100 companies across Ohio. Its clients include apartment communities, banks, hotels, medical practices, mortgage lenders and restaurants. According to the site, its phone team is staffed locally around the clock.