ACE Tech Group

IT support for Philadelphia-area offices

Small and medium-sized businesses around Philadelphia are the customers ACE Technology Group, also written ACE Tech Group, was built to serve. It says it handles a full range of IT services for offices of five PCs or several hundred, delivering them both remotely and in person, around the clock and every day of the year. The firm calls itself Philadelphia's local provider of cloud computing, computer security and VoIP, and says it is experienced in wireless networking as well. Its technicians work across both Windows and Mac, and the company puts their combined time in the industry at more than 85 years, with continuing training and certification.

The aceRemoteIT help desk

Day-to-day support is sold under the aceRemoteIT name. The pitch is quick expert help, remote or on site, to solve computer problems at a price the firm describes as affordable. The practical aim, as it frames it, is to keep a business owner focused on growing the company instead of losing time to technical faults.

Hosting and storage under the aceCloud name

Cloud hosting is offered as aceCloud. Alongside it the company supplies data storage and addresses the question it puts to prospective clients about whether company data is properly backed up or whether cloud storage would serve them better. The firm groups its offer around four needs: storing data, keeping computers safe and secure, phone service, and wireless networking.

Business phones over the internet

ACE provides VoIP telephone service, and its materials list it next to cloud and security work as one of the three things it is known for locally. Moving a phone system onto the internet is one of the changes the firm handles for offices that also depend on it for their computers and network.

Security and network questions

The site opens many conversations with plain questions: how good is the computer security, is the network vulnerable, and is the business losing time to IT problems. These frame the security and networking work the firm does for its clients.

Software and platforms it supports

The company lists support for Google Apps for Education and Google Apps for Work, and for PrimeSuite, a Greenway Health product. Supporting those platforms is part of how the firm covers schools, offices and other organizations that run on them.