Inovi Solutions

“Carolina Filters is more nimble now, and we can respond to customer requests more quickly and with greater consistency We’re also more efficient and proactive in how we’re scheduling and performing service for the wide range of products our customers use ” Robyn McLeod, Carolina Filters “Inovi Solutions helped us solve complex challenges that were holding Arcadia back We have a single source of truth for data, and teams can work more effectively and provide even better service and products to customers Inovi Solutions was a valuable advocate and business partner throughout the entire project ” Fareha Ahmed, Solution Consultant, Arcadia “Your commitment to our success sets a new standard for our definition of a partner Your candor and transparency during the conversion provided a great sense of comfort There was a true sense of dedication toward achieving the desired solution and fulfilling our expectations We are completely satisfied with the results ” Jeff Clark, Chief Operating Officer at brrr° “Salesforce helped us streamlined our processes, become more efficient and make our dollars stretch further And we can grow into it as our needs change in the future It allows us to scale and show donors that our house is in order and we’re responsible stewards of the money they entrust to us ” Erica Stephens, Executive Director, Nana Grants “Instead of spending my time on administrative tasks and data tracking, Salesforce Nonprofit Cloud lets me focus more time on our families to assist them with applying for our scholarships or other needs they may have It allows us to obtain more grants because I can easily provide statistics and reporting, and show the need for childcare assistance in a specific county or zip code based on the cumulative data Salesforce tracks with our applicants It’s taken away a lot of headaches ” Sarah Bello, Family Resource & Scholarship Manager, QCC

Introducing Our New Name and Look: Inovi Solutions

Five years ago, I started a strategic IT and Salesforce consulting firm to help other companies eliminate the stress of designing and implementing complex technology projects My vision was for Inovitio to serve as a true business

Inovi is Proud to join Pledge 1%

Inovi Solutions is honored to join Pledge 1%, a global movement that encourages businesses to donate their time/product/profit/equity to make a positive social impact in their communities We have committed to donating 1% of our staff time

Five9 Integration: Use Five9 Call Recordings in Salesforce

Five9 is a great CRM augmentation tool for Salesforce as it captures customer calls and provides agents with profiles, sentiments, persona and next best action features that make them more effective at their jobs But many orgs