centreRED IT

Managed ICT for organisations in Canberra and beyond

Canberra's centreRED IT has offered information technology services since it was set up there in 1996. The company describes its purpose as making the future possible with smart, connected people, and it says its team of more than 35 professionals aims to link systems, ideas and people so that technology serves the business outcomes a client is seeking. Its reputation rests on long partnerships, and it attributes client loyalty to a collaborative approach and to an understanding of what each business needs from its technology.

Complete managed services and a responsive service desk

The company offers complete ICT managed services that cover hardware and devices, networks, software, workstations, and the installation and management of firewalls. It says it designs scalable solutions for each client, and its service desk is staffed by people it describes as professional and friendly. The service desk gives timely advice, quality customer service and practical solutions meant to support a client's current and future plans.

Modern workplace tools for work from anywhere

Its modern workplace offer rests on Office 365 from Microsoft, together with Azure and Azure Active Directory. The company says these tools let staff work when, where and how they want without compromising security or performance. It adds that data is held in Australian data centres through the global providers it partners with, so that people working from home or travelling abroad can reach their files safely.

Security, backup and the Essential Eight standard

The security offer includes managed endpoints, backup and business continuity services, managed firewalls, managed spam filtering and managed anti-virus protection. The company says these services protect a business's data and devices, and it also helps clients meet the Essential Eight security standard. Its tools come from vendors it names as Microsoft, Sophos, Access4 and Dicker Data, which it presents as the basis for its protection work.

Voice and collaboration over a secure network

Communications work centres on Microsoft Teams and Voice over Internet Protocol phone systems. The company says a move to these tools helps modernise a client's productivity and communications network. It also offers direct messaging, audio and video calling and collaboration tools that let a team stay in touch with its clients and partners in a way the company describes as secure and reliable.

Partnership, not a one-off supplier relationship

Centrered presents its work as a long-term partnership with each client, built on understanding the business outcomes behind the technology and on advice about the security and technology needs that lie ahead. It states that its team is driven to create change and to contribute to its community. The company is based in Canberra, Australia, and its headline figures are its founding year and a team of more than 35 people.