Beyond IT Support

Beyond IT Support is a managed IT services provider that looks after the technology of small and mid-sized businesses. It operates in Colorado, Connecticut, Florida and Georgia, and takes over server upkeep, data security and backups so owners can concentrate on their own work. It has won a partner award from the software vendor ConnectWise.

What Beyond IT Support offers

• Managed IT services — monitoring, maintenance, help desk, patch management and network management.
• Cybersecurity — layered protection against ransomware, phishing and data breaches.
• Cloud and Microsoft 365 — cloud hosting, storage and monitoring, disaster recovery, backup and remote workforce support.
• Compliance upkeep — handling upgrades needed to meet record-keeping and security rules.
• AI development and advice — building AI agents for repetitive tasks and advising on where automation fits.

Who it works with

The provider says it supports firms of any size or industry, including those with seasonal staff, several offices or people working from home.

Key facts

• Locations served: Colorado, Connecticut, Florida and Georgia
• Award: Ecosystem Partner of the Year at the ConnectWise WISE Awards
• Support model: 24/7 monitoring of cloud services