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• Managed IT Services Complete 24/7 Support and Monitoring We provide the technology, scalability, and stability you need to run your business

Complete 24/7 Support and Monitoring We provide the technology, scalability, and stability you need to run your business

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This whitepaper will evaluate the differences between traditional IT support and modern managed IT practices

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Hi-Tech has worked hard to develop a strong working relationship with many manufacturers

Your IT Support Experts

Hi-Tech has been providing professional IT Support for businesses since 1987 We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs

With Hi-Tech as your outsourced IT partner, you will experience:

• Less Downtime - Faster resolution leads to more productivity
• Fewer Day-to-Day Issues - Proactive maintenance prevents issues in general
• More Opportunities - And more time in the day to take advantage of them
• Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
• Infrastructure Protection - Keep your network and devices safe and secure
• Business Continuity - Through backup and disaster recovery methods and best practices
• A Good Night's Sleep - Knowing your business is in good hands 24x7

We make IT happen

It's Nice To Know Who You're Working With, We Get That

Hi-Tech understands that making a decision means putting your trust in us We encourage you to find out more about our company and read testimonials from our many satisfied customers!

• Phone Support

You're human, and your support should be too

• Speak to a support team member on the phone now! Phone: (866) 326-9090 Fax: (810) 326-9100 You're human, and your support should be too Speak to a support team member on the phone now!
• Ticket By Email

Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member

• Submit A Ticket Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member

• Ticket By Portal

Create and manage tickets via our secure online Help Desk Portal

• Enter Support Portal Create and manage tickets via our secure online Help Desk Portal

Your IT infrastructure is our priority.