Canon Business Process Services

Canon Business Process Services is the outsourcing arm of Canon, handling office, document and logistics work on behalf of large organisations. It applies workflow automation and Six Sigma methods to reduce waste in client processes.

Services

• Intelligent automation: robotic process automation and artificial intelligence applied to business workflows.
• Document and office services: electronic document handling and workplace support for corporate and legal clients.
• Facilities and logistics management: campus logistics, internal logistics for manufacturers and medical supplies distribution.
• Managed workforce: staffing and workforce management aimed at accuracy and quicker hiring in plants and warehouses.
• Process assessment: a start-to-finish review of current processes before changes are made, followed by change management support.

Customers and markets

The business says it has served Fortune 1000 companies and major United States law firms. Case examples involve a telecommunications firm, a children's hospital, an insurer and a manufacturer.

Key facts

• Experience: more than 40 years as an outsourcing provider
• Methods: Six Sigma, workflow automation and data analytics
• Parent brand: Canon