CALLMARK Solutions Sdn Bhd

CALLMARK Solutions Sdn Bhd is a Malaysian call centre and telemarketing company that has operated since 2011. It supports marketing, pre-sales and post-sales work for organisations and now blends human agents with AI voice tools.

Services

• Inbound call support: round-the-clock handling of general and technical enquiries.
• Outbound telemarketing: lead generation and appointment setting.
• Event invitation and RSVP handling: inviting guests and confirming attendance.
• Customer service and market surveys: research calls and feedback gathering.
• Data services: database cleansing, profiling, data entry and database building.
• AI voice bot receptionist: automated call answering.

Who it serves

The company serves small and medium-sized firms, start-ups and growing teams, in fields such as oil and gas, IT, fast-moving consumer goods and education.

Key facts

• Based in: Malaysia
• Founded: 2011
• Coverage: has done data entry work across the Klang Valley