24/7 Medical Billing Services

US medical practices that see receivables passing 30 days, or denials climbing, are the people 24/7 Medical Billing Services is built for. The company also trades as 247 RCM. It describes its team as having about a decade of experience in medical billing and revenue cycle management, the work that runs from a patient's first registration through to payment from insurers. Its starting point is that billing is an exchange between the provider and each payer, and that every stage of that exchange needs careful handling.

Specialty coding and claims for physician practices

Coding is handled by certified medical coders who prepare detailed, accurate and timely documentation, so that claims can be processed without delay. The company uses coders trained for each specialty rather than generalists, since the rules differ from one field of medicine to another. Claims are prepared and sent to payers only after the coding and documentation have been checked. Its listed services include CPT and HCPCS coding, medical billing and eligibility verification.

Denials, partial payments and collections

A specialized accounts receivable team reviews partial payments and denied claims, corrects the errors and resubmits them to the payer. Unpaid claims are worked through patient and insurance collections, so that the money a practice is owed is pursued rather than left to age in the ledger.

Credentialing for faster enrollment

The credentialing team manages the process by which a provider is enrolled with payers. The company says a well-run credentialing process speeds up enrollment and builds stronger working relationships with the payers involved. Credentialing sits alongside revenue cycle management, denial management and medical coding in the firm's range of services.

Specialties and states served

The company reports serving more than 42 medical specialties, among them mental health, behavioral health, wound care, skilled nursing, cardiology, orthopedics and neurology, across all 50 US states. The work is organized around one revenue cycle team that covers patient access, billing and coding, revenue recovery and performance review.

Working inside existing systems

The firm says it works within the software a practice already uses, so no new system has to be bought. Claims are scrubbed automatically, tracked in real time and reported on each month. By its own figures, the company achieves net collection rates of 97 percent or more and submits claims within 24 to 48 hours. Operational support is available around the clock.