CallNET Receptionists

CallNET Receptionists is an answering service based in the United States. It supplies live phone answering and virtual receptionists for small businesses and for trades and professional offices, with cover day and night throughout the year.

What CallNET Receptionists offers

• Live answering — round-the-clock call handling by US-based receptionists.
• After-hours and overflow support — coverage when staff are away or lines are busy.
• Call screening — filtering nuisance calls and greeting known callers.
• Order taking and lead capture — recording customer orders and enquiries.
• Help desk and emergency dispatch — phone support for staff and urgent call routing.
• Live chat answering — responding to website visitors.

Who it works with

Industry-specific services are listed for medical, dental, legal, HVAC, plumbing and executive users, along with taxi firms.

Key facts

• Location of staff: United States
• Contract terms: no long-term contracts
• Message delivery: e-mail, text or fax relay
• Quality control: digital call recording