Skip to content
TrustList
Call Management logo
Business Service Company

Call Management

ISO-certified Irish contact centre in Cork offering telephone answering, email and live chat support

Write a review
Visit WebsiteGet a quoteWrite a Review
Own this listing? Claim it
Call Management cover

About Call Management

Call Management is an Irish-owned contact centre based in Cork. Set up in 2001 to provide round-the-clock telephone support, it now covers several channels and serves clients in Ireland and abroad.

What Call Management offers

  • Telephone answering: office-hours and out-of-hours call handling every day of the year.
  • Email support: around-the-clock replies alongside phone cover.
  • Live chat: a chat service built around the client's aims and brand.
  • Market research: surveys and research projects carried out for clients.
  • Shared agent model: agents who serve several clients, offered as an economical option.

Customers and markets

Clients come from retail, professional services, healthcare and the motor trade, both at home and overseas. The firm also has a sister company, Arema Connect, launched in 2012, which offers outsourced multichannel contact centre and research services.

Key facts

  • Based in: Cork, Ireland
  • Founded: 2001
  • Certifications: ISO 9001:2015 quality, ISO 27001 information security and ISO 14001:2015 environmental management

Profile written by TrustList from the business's own published information, Oct 2026.

Rankings

As of 2026-10-25. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Certifications and partner status
ISO 9001, ISO 27001, Other recognised certification evidence sent
Founded
2001 (25 years) evidence sent

Request a demo or quote from Call Management

Protected by reCAPTCHA - Google Privacy Policy and Terms apply.

By sending, you agree we may share your request and contact details with the provider once you confirm your email.

Reviews

Write the first review of Call Management

Used it? Your experience helps other buyers decide.

Write a review

Questions & answers

No questions yet. Be the first to ask about Call Management.

Call Management alternatives

Similar listings buyers compare against this one.

Compare side by side
Creative360 logo

Creative360

A New York based studio designing and developing mobile and web apps for companies and entrepreneurs

Blackbaud logo

Blackbaud

Software for nonprofits, schools, foundations and corporate giving teams covering fundraising, finance and grantmaking

Equifax logo

Equifax

Credit reporting agency supplying credit reports, fraud checks and identity protection to businesses and consumers

Fabriq logo

Fabriq

Paris public relations agency helping foreign technology brands enter the French market

ikubINFO logo

ikubINFO

Albanian software engineering firm building enterprise systems for government and private sector clients

High Fidelity logo

High Fidelity

Human-typed audio and video transcription service for clients in New York, Chicago and Minneapolis

Keep exploring

More on TrustList

Everything here links back to the same verified catalogue. Pick your next stop.