Culture Coach International

Culture Coach International develops curricula, training and microlearning that help employers build workplaces where staff feel safe to speak up. It has worked with organisations since 1998, is women-owned, and is led by chief executive Kari Heistad.

Products and services

• Psychological safety training: video toolkits, webinars and an organisational survey, including material for construction firms.
• Cross-cultural training: building trust, communication and business etiquette across cultures.
• AI avatar micro-videos: short videos narrated by a digital version of a client's spokesperson, aimed at mobile workforces.
• Instructional design: custom training programmes built for in-house teams to deliver.
• Diversity education: toolkits for heritage months, race discussion guides and unconscious bias training.
• Consulting and coaching: inclusion strategy, focus groups and executive coaching.

Customers and markets

Employers with internal training teams, and firms with mobile or frontline workforces.

Key facts

• Founded: 1998
• Based in: North Andover, Massachusetts
• Ownership: women-owned
• Languages: safety videos offered in 165 languages