Accord Management Systems, Inc

Behavioral consulting for growing companies is the core of this firm's work, and it builds that work on two frameworks: the Entrepreneurial Operating System, usually shortened to EOS, and Predictive Index, or PI, assessments. The firm describes its approach as an integrated take on human resources, one that starts with the people side of a business and works outward to strategy and results.

Getting the right people into the right seats

The company talks about getting the right people on the bus, then placing them in roles that suit their natural drives. PI supplies the behavioral data. It is used to define an ideal profile for a job and to guide hiring and promotion decisions, so that a business can avoid mis-hires and avoid promoting someone into a position where they are likely to struggle, the problem often called the Peter Principle. The firm says these profiles feed directly into EOS tools such as the Accountability Chart.

What EOS adds

EOS is a set of practical tools and principles for running a company. In the firm's words, it helps a leadership team build vision, traction and a healthy organization. In practice that means agreeing a clear direction, setting priorities, and keeping a regular meeting rhythm, including the weekly Level 10 Meeting. The firm says EOS clarifies roles and expectations across the organization, while PI tailors communication and coaching to each person's behavioral drives, so people understand what is expected of them and work closer to their strengths.

From selection to succession

The consultancy offers a series of assessments and leadership workshops that cover the whole life of an employee relationship, from selection through performance to succession planning. Its stated aim is to improve hiring, performance and, ultimately, bottom line results. It also says it works with owners to find and address the issues affecting the people side of a business.

The Entrepreneur Next Door

The firm also runs a program under the name The Entrepreneur Next Door, which looks at the characteristics and behaviors of entrepreneurs, and asks whether some people are better wired for business than others. The company's site additionally points to a partners page and to the consultants behind the work.

Who it suits

The firm's own materials are aimed at growing companies and their leadership teams, including franchise businesses, and it lists benefits such as stronger leadership, higher employee engagement, better talent management and steadier organizational development.

Accord Management Systems, Inc is a behavioural consultancy that takes an integrated approach to HR. It combines the Entrepreneurial Operating System (EOS) with Predictive Index (PI) assessments to help companies put the right people in the right roles and align leaders around a shared plan.

Products and services

• EOS implementation: setting vision, priorities and a meeting rhythm, using tools such as the Accountability Chart and Level 10 Meetings.
• Predictive Index assessments: behavioural data to define job profiles and guide hiring and promotion.
• Leadership workshops: sessions to develop leaders and strengthen teams.
• Selection to succession: assessments covering hiring, performance and succession planning.
• The Entrepreneur Next Door: a programme on the behaviours of entrepreneurs.

Who it serves

Growing companies and their leadership teams. Endorsements on its site come from the Council of Growing Companies, The Lloyd Group and Franchise Performance Group.

Key facts

• Methods: EOS and Predictive Index
• Consultant: Bill Wagner