FirstPerson

FirstPerson is an employee benefits consultancy that reviews and redesigns health plans for employers trying to control rising health care costs. Its work combines analysis of past insurance claims with plan changes and employee communication. A published case study describes its work for the Indianapolis Symphony Orchestra, a nonprofit with a mostly unionised workforce, which began as a three-month review in 2009 and became an ongoing engagement.

Services

• Benefits assessment: reviewing an employer's current benefits and spotting obstacles to savings.
• Actuarial analysis: studying claims history and forecasting the effect of plan changes.
• Plan design: adding options such as health savings accounts and changing networks.
• Open enrolment communications: explaining plan changes to employees.
• Wellness programmes: setting up wellness committees and regular initiatives.
• Benefits administration: running the plan once it is in place.

Who it serves

FirstPerson's case study shows it working with nonprofit employers and negotiating plan changes alongside labour unions.