Lead NXT

Lead NXT is an Indian provider of cloud communication and customer management software. It combines telephony, messaging and lead tracking in one platform for companies that handle many customer enquiries.

What Lead NXT does

• Cloud telephony: IVR systems, toll-free numbers, click-to-call, virtual numbers, hosted PBX and cloud call centre software.
• Messaging: WhatsApp Business API, bulk WhatsApp messages, SMS, voice broadcasts and missed call alerts.
• CRM and lead management: lead capture, follow-up, tracking and sales automation, with an option to track employees.
• AI automation: chatbots and automated follow-up sequences.
• Election management software: tools for running elections, polls and political campaigns.

Who it serves

Industry versions of the CRM cover real estate, education, healthcare, insurance and finance, banking, retail, hospitality, manufacturing, government and non-profits.

Key facts

• Based in: India
• Franchise: a franchise option for its virtual mobile number services