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BPO Service Company

HMS

Dutch contact centre and customer care provider handling sales calls and service for brands

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About HMS

HMS is a Dutch customer contact company. It started in 1993 as an outbound call centre and now talks to customers through several channels. Its focus is on winning new customers, selling more to existing ones and keeping people satisfied.

What HMS offers

  • HMS Contact Centers: sales-oriented conversations that bring in new customers and increase sales to current ones.
  • HMS Customer Care: service contact intended to exceed what customers expect.
  • Multichannel communication: reaching customers through more than just the phone.

Customers and markets

The firm supports brands that want stronger sales and service results. It also recruits staff for its own centres.

Key facts

  • Founded: 1993
  • Country: the Netherlands
  • Certifications: ISO 9001 and ISO 27001

Profile written by TrustList from the business's own published information, Oct 2026.

What the business tells TrustList

Certifications and partner status
ISO 9001, ISO 27001 evidence sent
Founded
1993 (33 years) evidence sent

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