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BPO Service Company

HelpLama

Outsourced customer support and helpdesk software for ecommerce and small to medium businesses

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About HelpLama

HelpLama offers outsourced customer service alongside a helpdesk platform that gathers customer conversations in one place. The company lists an address in Walnut, California. It pairs software automation with human support agents.

What HelpLama does

  • Email and live chat support: agents answer customers on the business's behalf.
  • Phone support: call answering, order taking and telemarketing.
  • Data entry: back-office data handling for client teams.
  • Helpdesk software: a single screen for chat, email, phone and social messages, with reporting on ticket volume and response times.

Customers and markets

The company lists ecommerce support, B2B telemarketing and technical support as its main industries. Customer comments come from small and medium-sized firms.

Key facts

  • Based in: Walnut, California
  • Channels: live chat, email, phone, social media and WhatsApp
  • Model: a service arrangement the site calls its zero risk model

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-08. Organic ranks only; sponsored placements are never ranks.

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