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BPO Service Company

Global Call Outsource

Outsourced inbound call centre and customer support service working with UK businesses

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About Global Call Outsource

Global Call Outsource is a contact centre company that takes over inbound calls and customer support for other businesses. It has worked with a number of UK-based firms and presents itself as a flexible, affordable alternative to running an in-house support team.

What Global Call Outsource does

Inbound customer service: agents answering customer calls using product details and technical knowledge supplied by the client.
Booking and dispatch: taking bookings and handling related calls.
Virtual assistance: general support tasks alongside customer service.
Non-voice support: replying to enquiries left on a website without using the phone, available around the clock.
Business process outsourcing: wider back-office work handed over to its team.

Clients

It serves UK-based businesses across various industries that need more help managing their customers, with projects shaped to each client's requirements.

Key facts

Availability: 24/7 non-voice agents
Staff: trained agents fluent in customer service

Profile written by TrustList from the business's own published information, Sep 2026.

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