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BPO Service Company

EmpireOne

Outsourcing company running customer experience, contact centre and back-office services for clients worldwide

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About EmpireOne

EmpireOne, which trades online as EmpireOneCX, is a business process outsourcing company focused on customer experience. It combines trained agents with automation and data analytics. It serves clients across North America, Asia and other regions.

What EmpireOne offers

Contact centre services: multilingual and omnichannel customer support.
Help desk and technical support: answers customer technical queries.
Back-office support: handles administrative processing work.
Finance and accounting outsourcing: takes on routine finance tasks.
Quality assurance and recruitment support: includes workforce support.

Who it serves

Sectors named include retail, automotive, travel, telecommunications, insurance, healthcare, energy, technology, government, legal, financial services, e-commerce and logistics. Operations are listed in countries including Canada, the Philippines, Pakistan, Colombia and Morocco.

Key facts

Certification: SOC 2 Type II
Security: compliance with card payment, healthcare and EU data standards
Facilities: solar-powered, with fibre internet

Profile written by TrustList from the business's own published information, Sep 2026.

What the business tells TrustList

Certifications and partner status: SOC 2 evidence sent

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