DMP BPO

DMP BPO runs the production and delivery of customer communications, turning client data files into printed and digital documents. It manages printing, inserting, USPS mailing and piece-level tracking in its own facility, so clients do not have to run that work in-house. Its security practice is aligned with NIST SP 800-171.

What DMP BPO offers

• Print and mail — high-volume printing, inserting and mailing, with commingled mail.
• Document composition — turning raw data into branded documents ready to print or send.
• Hosting and archival — stored documents that can be retrieved on demand at any time.
• SMS and email notifications — digital messages sent from the same data as the printed mail.
• Tracking and reporting — live job and piece status through its Customer Information System.
• Electronic bill presentment and payment — online bill pay across several payment channels.

Who it works with

Businesses in almost every industry that send documents at volume, regulated or not. Examples include utility bill printing and mailing for the Town of Little Elm and insurance policy book production.

Key facts

• Security: aligned with NIST SP 800-171
• Own software: Orchaestra, for managing print jobs and printers centrally
• Partnership: document management for utilities with STW Inc.