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BPO Service Company

Back Office Solutions

A Canadian outsourcing firm offering telemarketing, lead generation and virtual assistant services to small businesses

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About Back Office Solutions

Back Office Solutions, which trades as BOSS, is a Canadian outsourcing company for entrepreneurs and small local businesses. It takes on phone work, lead generation and routine admin so owners do not need to build these teams themselves. Packages are shaped around each client's needs after an initial conversation.

What Back Office Solutions does

  • Telemarketing and cold calling: outbound calls to generate qualified leads.
  • Call centre: inbound and outbound calls handled around the clock, with remote monitoring and quality checks.
  • Live chat support: acting as a client's online support team.
  • Virtual assistance: delegated tasks that free up an owner's time.
  • Data entry: handling and entering client data, with the client keeping control of it.
  • Web video chat: video-based customer contact.

Clients

Entrepreneurs and small local businesses that want to outsource customer contact and administrative work.

Key facts

  • Based in: Canada
  • Hours: 24/7 call centre cover
  • Quality control: remote call monitoring and quality assurance

Profile written by TrustList from the business's own published information, Sep 2026.

Rankings

As of 2026-10-08. Organic ranks only; sponsored placements are never ranks.

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