BPO Service Company

ARTELCO

Jordanian ICT firm providing contact centre, communications and AI automation systems for customer service

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TrustList summary

ARTELCO is an information and communications technology company in Jordan that helps organisations improve customer experience. It designs, delivers and supports contact centre, network and infrastructure projects, and now builds AI-driven automation that handles customer requests from start to finish.

What ARTELCO offers

AI customer request automation: requests from chatbots, portals, apps and contact centres run on a low-code platform, with human approval steps where needed.
Omnichannel contact centres: design, installation and round-the-clock support of contact centre platforms.
Unified communications and telephony: voice and collaboration systems, including a long Avaya partnership.
Data centres and networking: infrastructure, passive and active networks, wifi and low-current systems.
Cybersecurity and RPA: security services and robotic process automation.

Who it serves

ARTELCO serves banking, education, hospitality, manufacturing, retail and technology. Named clients include Arab Bank, Crystel, DHL Express Jordan and the St. Regis towers in Amman.

Key facts

Based in: Amman, Jordan
Partnership: Avaya partner for 30 years
Industries: banking, education, hospitality, manufacturing, retail, technology

Summary written by TrustList from the business's own published information, Sep 2026.

Gallery

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Categories & features

Rankings

ARTELCO is ranked on 1 TrustList ranking at #5.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. ARTELCO has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 1 ranking

#5of 13
Banking
It is the only one of the 13 here listing property and one of 3 here listing outsourcing.
Its profile: “ARTELCO serves banking, education, hospitality, manufacturing, retail and technology.”
Of the 13 here, 3 also cover internet and 3 also cover outsourcing.
Behind Data Entry Hub, ahead of Be Fulfilled Systems.

As of 2026-10-31. Organic ranks only; sponsored placements are never ranks. How TrustList ranks