Top Unified Communications Software for Call Routing

Between them, the 8 unified communications software on this page cover call recording (7), voice mail (7), audio / video conferencing (6) and chat / messaging (5). 8 of them have written a profile you can read before you get in touch.

1. 1

   

   Accession Communicator

   Mobile Access

   Accession Communicator is a unified communications client for desktop and mobile devices. Operators use it to deliver services over broadband fixed-line and wireless networks.

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   Why #1: 24/7 support, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   Noble CC

   Interactive Voice Response (IVR) · Call Recording · Voice Mail

   Noble CC is the contact centre software line from Noble Systems Corporation, which has worked in customer communications since 1989.

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   Why #2: Launched 1989, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   Video RTC

   Audio / Video Conferencing · IVR / Voice Recognition · Chat / Messaging

   Video RTC is a video gateway from Interactive Powers. It connects endpoints that use WebRTC, RTMP and SIP, so voice calling, video calling, live chat, file sharing and screen…

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   Why #3: Uptime SLA, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

4. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
5. –

   

   Tinkle

   Audio / Video Conferencing · IVR / Voice Recognition · Interactive Voice Response (IVR)

   Tinkle is a cloud business phone system aimed at companies in the UK.

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6. –

   

   pimentaCHAT

   Audio / Video Conferencing · Chat / Messaging · Call Recording

   pimentaCHAT is a unified collaboration and communication tool for organisations. It brings team messaging and calls into one product that can carry the customer's own branding.

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7. –

   

   Avaya Aura Platform

   Audio / Video Conferencing · Chat / Messaging · Call Recording

   Avaya Aura Platform is a unified communications and call centre product. It centres on call management and brings several kinds of contact into one system.

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8. –

   

   PortaSwitch

   Audio / Video Conferencing · IVR / Voice Recognition · Chat / Messaging

   PortaSwitch is an integrated softswitch and billing platform. VoIP, OTT and telecom providers use it to set up, launch and earn revenue from communication services on IP networks.

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9. –

   

   UC Software

   Audio / Video Conferencing · Chat / Messaging · Call Recording

   UC Software is Poly's unified communications software for businesses that run desk phones, headsets and video equipment. Poly is now part of HP.

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