Top Unified Communications Software for Audio / Video Conferencing

Between them, the 9 unified communications software on this page cover chat / messaging (8), call recording (7), voice mail (7) and call routing (6). 9 of them have written a profile you can read before you get in touch.

1. 1

   

   Rocket.Chat

   Chat / Messaging · Third Party Integration · Real Time Editing

   Rocket.Chat is an open source communications platform that combines team messaging, voice, video and customer conversations in one system.

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   Why #1: ISO 27001, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   Whispir

   Chat / Messaging · Surveys & Feedback · Contact Management

   Whispir is a cloud-based communications platform. It brings channels such as SMS, email, WhatsApp and voice into one place so organisations can send automated, two-way messages to…

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   Why #2: 2 major incidents in 90 days (status page)

   Not yet on record: client reviews, vetting.

3. 3

   

   Video RTC

   IVR / Voice Recognition · Chat / Messaging · Call Recording

   Video RTC is a video gateway from Interactive Powers. It connects endpoints that use WebRTC, RTMP and SIP, so voice calling, video calling, live chat, file sharing and screen…

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   Why #3: Uptime SLA, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

4. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
5. –

   

   Tinkle

   IVR / Voice Recognition · Call Recording · Voice Mail

   Tinkle is a cloud business phone system aimed at companies in the UK.

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6. –

   

   pimentaCHAT

   Chat / Messaging · Surveys & Feedback · Third Party Integration

   pimentaCHAT is a unified collaboration and communication tool for organisations. It brings team messaging and calls into one product that can carry the customer's own branding.

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7. –

   

   Avaya Aura Platform

   Chat / Messaging · Call Recording · Voice Mail

   Avaya Aura Platform is a unified communications and call centre product. It centres on call management and brings several kinds of contact into one system.

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8. –

   

   OfficeSuite UC

   Chat / Messaging · Call Recording · Voice Mail

   OfficeSuite UC is a cloud-based unified communications service from Windstream Enterprise. It brings collaboration and productivity tools together for businesses.

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9. –

   

   PortaSwitch

   IVR / Voice Recognition · Chat / Messaging · Call Recording

   PortaSwitch is an integrated softswitch and billing platform. VoIP, OTT and telecom providers use it to set up, launch and earn revenue from communication services on IP networks.

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10. –

    

    UC Software

    Chat / Messaging · Call Recording · Voice Mail

    UC Software is Poly's unified communications software for businesses that run desk phones, headsets and video equipment. Poly is now part of HP.

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