Forgepoint

Forgepoint Inc. is a United States software company that sells an AI inside sales rep to manufacturers. The product is named Frank, and the company's pitch is that a shop can answer requests for quote faster than competitors and win more jobs without adding sales staff. The site says the product is made in the USA and offers a 15 minute demo with no commitment.

What the product does

Frank works through four steps. It acknowledges new requests for quote at any hour and chases missing specifications, then prices each part from the shop's own cost model and sends the figure to a person for approval. After approval it sends a finished quote document to the customer and follows up automatically, and it logs every email, attachment and action in the customer's CRM and ERP. The site also describes a searchable memory built from a shop's old quotes, drawings, spreadsheets, email threads, material certificates and job history, so staff can ask for earlier similar parts, past work for a named customer, or the price history of a material grade.

Who it serves

Forgepoint organises its pages by trade: injection molding, steel mills, metal foundries, metal service centers, metal fabricators, metal stampers, coating and heat treat, CNC machining, forging and fasteners. A customer story with SIP Manufacturing is featured. The site says Frank connects to the inbox, spreadsheets, CRM and ERP a shop already uses, with more than 50 integrations, and its meta description also lists order intake, purchasing, accounts receivable and customer service as areas for its AI workers.

Results and security

The company reports, by its own measure, 91 percent faster quote turnaround than a manual process, more than 40 hours saved per sales rep each month, and fewer than 30 days to go live with full integration. It states that it is SOC 2 Type II certified, encrypts data at rest and in transit, never uses a shop's data to train models for anyone else, and lets the customer decide what Frank can see and delete it at any time.

Key facts

Product: Frank, an AI inside sales rep for manufacturers Country: United States Certification: SOC 2 Type II Stated results: 91% faster quote turnaround; 40+ hours saved per rep each month Go-live: under 30 days Integrations: 50+ listed, covering email, spreadsheets, CRM and ERP