Skip to content
TrustList
I
Artificial Intelligence Company

i2x

Real-time AI coaching and call analysis software for contact centres in German-speaking markets

Write a review
Visit WebsiteGet a quoteWrite a Review
Own this listing? Claim it

About i2x

i2x is a software company that uses artificial intelligence to coach contact centre agents during live calls. It is built for the DACH market and keeps customer data in data centres in Germany.

What i2x offers

  • Real-time assistance — shows agents suggestions on screen while a call is under way, including signals that a customer may be ready to buy.
  • Conversation analysis — transcribes every call and checks it for quality, compliance risks and sales opportunities.
  • Voicebots — automated voice agents for inbound and outbound calls, and virtual customers used for staff training.
  • Coaching for team leaders — turns call analysis into coaching recommendations after each conversation.

Who it works with

Contact centres, including agents, team leaders and managers, in the DACH region.

Key facts

  • Hosting: EU data centres in Germany
  • Data protection: GDPR-compliant anonymisation of calls
  • Regulation: Described as compliant with the EU AI Act

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Request a demo or quote from i2x

Protected by reCAPTCHA — Google Privacy Policy and Terms apply.

By sending, you agree we may share your request and contact details with the provider once you confirm your email.

Reviews

Write the first review of i2x

Used it? Your experience helps other buyers decide.

Write a review

Questions & answers

No questions yet. Be the first to ask about i2x.

i2x alternatives

Similar listings buyers compare against this one.

Compare side by side
ED

emax digital GmbH

Amazon analytics software and advice for vendors, sellers and agencies selling through the marketplace

LA

Latter AI

AI-assisted skills tracking software that shows employees' goals and learning to reduce the perceived skills gap

ADM Cloudtech logo

ADM Cloudtech

Managed cloud hosting and migration company in Tallinn for businesses moving to public cloud platforms

Eurostep Consulting logo

Eurostep Consulting

Italian e-commerce agency and system integrator building omnichannel online stores in Europe and the US

Keep exploring

More on TrustList

Everything here links back to the same verified catalogue. Pick your next stop.