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Sectors

Appointment Setting Company

DealerFocus

Outsourced BDC call centre services and BDC software for automotive dealerships handling service and sales calls

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About DealerFocus

DealerFocus provides outsourced BDC call centre services and BDC software for automotive dealerships. Its specialists take service and sales calls, or dealers can run their own team on its platform.

What DealerFocus offers

Outsourced virtual BDC: contact centre specialists who take all of a dealership's service calls.
Blended service BDC: an in-house team handles the main call load while the provider takes the calls it cannot.
Outbound sales BDC: a consistent process for leads and phone calls.
BDC software platform: multi-team call management, call recording, custom scripting and efficiency data.
Call recording hardware: hardware and software that record every call in and out of the dealership.

Who it serves

Car dealerships in the automotive industry that want to raise customer satisfaction, retention and sales.

Key facts

Platform: cloud-based, accessed from any machine with no special hardware needed
Call recording: every call in and out of the dealership

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-26. Organic ranks only; sponsored placements are never ranks.

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