DealerFocus

Let our Contact Center Specialists take all your service-related calls Our team is the best in the business, running on the industry’s strongest BDC platform We answer the calls and YOU monitor the results Maximize profits and minimize personnel

Full Software Process For In-house Service BDCs.

We provide the software — You provide the manpower Streamline your Service BDC process with software designed to maximize profits and minimize personnel

Blended Service BDC Solution

Our BDC Platform allows for multiple teams to manage your call load Combine your in-house team managing the full call load, and the Dealer Focus team taking only those calls they cannot

Complete Sales BDC option for dealers who need a consistent process for leads and phone calls

Our Turnkey Virtual BDC is a Game Changer.

Deep view of every point of contact with your dealership's customers

Call recording and custom scripting allows for individualized Contact Center Specialist training

Access the cloud-based platform from anywhere and any machine No special hardware needed

With provided efficiency data you will ensure your staffing model is working (or know if it is not)

Build your BDC now