Answering Service Company

Kunnect

Hosted call centre software with predictive dialer, CRM scripting and inbound call routing for outbound and inbound teams

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TrustList summary

Kunnect is a hosted call centre product called XVP, for businesses that run outbound and inbound phone operations. Its solution is used in call centres around the world, including by agents who work from home.

Services

Predictive dialer: outbound dialling that connects agents to the right party contacts.
CRM scripting: call scripts that guide agents through each call inside their CRM workflow.
Inbound call routing: set-and-forget routing that gets each incoming call to the right person at the right time.
Management reporting: visibility of the call centre and back office, with operational information for managers outside customer-facing teams.

Who it works with

The product is aimed at call centres of all kinds, and at the back-office teams that need management information from them.

Key facts

Product: XVP hosted call centre solution
Use: Call centres and at-home agents

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Kunnect is ranked on 2 TrustList rankings: #25 on 1 and #32 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Kunnect has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 2 rankings

#25of 30
Consumer products and services
It is one of 7 here listing manufacturing and one of 10 here listing information technology.
Of the 30 here, 17 also cover financial services and 16 also cover business services; 2 also work in United States and 2 also work in Dubai.
Behind InTouch, ahead of Lemon Business Solutions.
#32of 35
Information technology
It is one of 10 here listing consumer products & services and one of 11 here listing retail.
Of the 35 here, 17 also cover medical and 14 also cover telecommunications; 2 also work in York and 2 also work in California.
Behind Konnektors, ahead of Lemon Business Solutions.