Blue Ocean Consulting

Blue Ocean Consulting DMCC is a management consultancy that helps organisations improve how they run. Its material refers to excellence frameworks used in Europe and the UAE. Work centres on strategy, quality, people and customer service.

Products and services

• Organisational excellence: a route for organisations to assess themselves against international excellence criteria.
• Performance management: practices that help clients direct their resources towards their goals.
• Quality management: putting international quality management standards in place.
• Research studies: structured research to redesign processes, shape new initiatives and align strategy.
• Mystery shopping: checks on service quality, regulatory compliance and product information.
• HR consulting: HR management systems and talent work such as succession planning, job descriptions and job evaluation.
• Customer service programmes: aligned with national UAE schemes, including the Global Star Rating System for services.

Key facts

• Also known as: BOC
• Legal name: Blue Ocean Consulting DMCC
• Reference frameworks: European and UAE organisational excellence criteria